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What Is The 3CX Phone System?

The 3CX phone system is a VoIP (Voice over Internet Protocol) system that allows businesses to make and receive calls using the internet instead of a traditional phone line. The system includes features such as call forwarding, voicemail, caller ID, and call waiting. It also offers integration with other business applications such as CRM (customer relationship management) software. The 3CX phone system is a cost-effective way for businesses to communicate with customers and employees.

3CX phone system allows users to communicate using Live Chat, WhatsApp & SMS messaging, video conferencing, and more, all from a single portal without switching between apps. You can choose from either the web, desktop, and mobile clients or just simply connect to a supported IP phone.

Your Choice Of 3CX Phone System

  • Hosted (Cloud – Dedicated) – StartUP: Preconfigured, ready-to-go for up to 20 users / Above 20 users hosted in your own dedicated instance
  • Self-Managed (Private Cloud – On-Premise) – Self-host on Amazon, Azure, Google & more / DIY on-premise on Windows or Linux.

What Are The Benefits Of Using 3CX?

3CX is an efficient communication tool and has many benefits. Here is to list a few:

  1. Truly Affordable:

3CX is an affordable phone system that has many features that can save businesses money. 3CX can be used with any internet connection and provides VoIP calling, which can save businesses money on their phone bill. 3CX also offers a free edition for small businesses, which can save even more money. 3CX is easy to use and manage and provides a variety of features that can help businesses improve their communication.

  1. Easily Scalable:

As your business grows, so does your need for reliable and efficient communication. 3CX easily scales your business, providing you with the tools you need to keep your operation running smoothly. From small businesses to enterprise-level organizations, 3CX has a solution that will fit your needs. 3CX provides a scalable and flexible solution that can be customized to fit the specific needs of your organization. Whether you need a simple PBX system for a small office or a complex call center solution for a large enterprise, 3CX has you covered.

  1. Seamlessly Manageable:

3CX is easy to manage and maintain, so you can focus on running your business, not your phone system. With 3CX, you can add new users and features as needed, without the hassle of managing multiple systems. 3CX offers a variety of features that can be tailored to fit your specific business needs. From call forwarding and Voicemail to CRM integration and call recording, 3CX has the tools you need to streamline your communication. 3CX is an affordable solution that can save you money on your monthly phone bill. With 3CX, you can eliminate expensive long-distance charges and get all the features you need without breaking the bank.

  1. 3CX Live Chat & SMS Messaging:

3CX’s phone system comes with a number of features that can help businesses improve their customer service. One of these is the ability to add live chat and social messaging to the mix. This can be a great way to provide an engaging and personal experience for customers, as they can get instant responses to their queries. It also allows businesses to keep track of conversations, which can be useful for follow-up purposes. Another benefit of using 3CX’s phone system is that it can help businesses save money. This is because it eliminates the need for separate systems for voice and data. Instead, everything is integrated into one system, which can lead to significant savings.

  1. Take Your Extension Along With You

Softphones are VoIP clients that allow you to make and receive calls using your business’s 3CX phone system from any location with an internet connection. By downloading the 3CX softphone application to your mobile device or computer, you can take your extension with you wherever you go and continue to make and receive calls as if you were in the office. There are many benefits of using a softphone for your business calls, including increased flexibility and productivity, Improved customer service, and lower costs. Once you have a softphone set up, you’ll be able to take your extension with you wherever you go and stay connected to your business calls.

  1. Live Video Conferencing:

If you’re looking for a great way to communicate with clients and employees, 3CX is the perfect solution. 3CX offers free video conferencing so you can meet with anyone, anywhere in the world. With 3CX, there are no limits on the number of participants or the length of the meeting. You can also record your meetings so you can refer back to them later. Plus, 3CX integrates with popular productivity tools like Google Calendar, Outlook, and Office 365 so you can easily schedule and join meetings. If you’re looking for a cost-effective, easy-to-use solution for video conferencing, 3CX is the perfect choice.

  1. Complete Call Center Solution:

3CX offers a full call center solution that is easy to set up and manage. It offers all the features you need to run a successful call center, including call recording, monitoring, and reporting. 3CX also integrates with your CRM system so you can keep track of your customer interactions.

  1. Free 3CX StartUP:

The 3CX StartUP is free forever for up to 10 users including hosting. This is an incredible value that will save you money compared to other business phone systems. You can always upgrade to a paid plan if you need more features or users.

Interested In 3CX? Contact Site Exclusive

3CX is not only a powerful but also a feature-rich software-based IP PBX that offers several benefits for businesses irrespective of their sizes or types. With the 3CX phone system, you can save on call costs, improve customer service, increase productivity and overall enhance the quality of your business communications.

As an authorized dealer of 3CX, Site Exclusive Computer Networks LLC aims at providing businesses with the best possible price and services in Dubai and other UAE regions. If you’re interested in learning more about how 3CX can benefit your business, contact us today. We’ll be more than happy to provide you with a free consultation and demo of the software.

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